Returns & Exchanges

If you are not satisfied with your order (defective products, wrong items, damaged during shipment, etc), kindly email us at support@srilada.com

if you wish to conduct any return & exchanges.

 

• Exchange will only be approved upon inspection and permission.
• All Normal Price Items returns request will only be accepted within 14 days from the date of purchase.
• Kindly return all damaged/defective items together with the original packing, original tags & invoices.
• All Promotional/ Discounted items & items sold during SALE events are not eligible for return & exchanges.
• All return items must be unworn, unwashed, and complete with all originals tags & original packaging if applicable.
• Kindly ensure all return packages are sent with traceable and insured services, Srilada Clothing Co. will not take any responsibility on any damaged or lost items during the transit.